Jimmy Rae Sr
* Coordinated help desk tickets nationally using MAGIC software, processing approximately 40-50 tickets per week covering NTS... | Bloomington, Bloomington, United States
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Jimmy Rae Sr’s Emails j.****@at****.net
Jimmy Rae Sr’s Phone Numbers No phone number available.
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Jimmy Rae Sr’s Location Bloomington, Bloomington, United States
Jimmy Rae Sr’s Expertise * Coordinated help desk tickets nationally using MAGIC software, processing approximately 40-50 tickets per week covering NTS AS400, phone system, software configuration issues, queries or printer and RF units. * Configured and setup desktops and laptops locally and nationally with Windows operating systems such as Windows 95, 98, 2000, NT and XP Pro. * Maintained and provided troubleshooting for up to 200 desktop/laptop stations locally and support nationally. * Ordered cell phones nationally * Configured and provided troubleshooting for Teklogix RF units on 9300 and 9500 controllers. * Created and Downloaded queries on AS400 NTS, uploaded into Excel or Access to provide reports per internal/external customers' specific requirements * Processed phone issues at division level on AT&T Definity system. * Performed basic repair on Zebra and HP printers such as replacing print heads, fuser units and print rollers. * Familiar with software such as active directory, Excel, Access, Outlook, Lotus Notes and Monarch. * Used troubleshooting tools such as Remote Desktop, Dameware, GoToMyPC and Avaia AT&T call manager. * Worked with outside vendors to procure supplies and hardware parts for the warehouse and office staff nationally and locally. * Coordinated without phone and electrical contractors for repairs or local projects. * 10+ years customer service, working directly with internal and external customers. I would like to learn more technical skills. Specialties: AS/400 query writing.
Jimmy Rae Sr’s Current Industry Tree of Life
Jimmy
Rae Sr’s Prior Industry
Deutsche Bank
|
Tree of Life
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Work Experience
Tree of Life
IT help desk support
Mon Oct 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Deutsche Bank
Customer Service Associate
Wed Oct 01 1980 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Jimmy Rae Sr Email Addresses
FAQ About Jimmy Rae Sr
-
Jimmy Rae Sr is located at
Bloomington, Bloomington, United States -
Jimmy Rae Sr is a
* Coordinated help desk tickets nationally using MAGIC software, processing approximately 40-50 tickets per week covering NTS AS400, phone system, software configuration issues, queries or printer and RF units. * Configured and setup desktops and laptops locally and nationally with Windows operating systems such as Windows 95, 98, 2000, NT and XP Pro. * Maintained and provided troubleshooting for up to 200 desktop/laptop stations locally and support nationally. * Ordered cell phones nationally * Configured and provided troubleshooting for Teklogix RF units on 9300 and 9500 controllers. * Created and Downloaded queries on AS400 NTS, uploaded into Excel or Access to provide reports per internal/external customers' specific requirements * Processed phone issues at division level on AT&T Definity system. * Performed basic repair on Zebra and HP printers such as replacing print heads, fuser units and print rollers. * Familiar with software such as active directory, Excel, Access, Outlook, Lotus Notes and Monarch. * Used troubleshooting tools such as Remote Desktop, Dameware, GoToMyPC and Avaia AT&T call manager. * Worked with outside vendors to procure supplies and hardware parts for the warehouse and office staff nationally and locally. * Coordinated without phone and electrical contractors for repairs or local projects. * 10+ years customer service, working directly with internal and external customers. I would like to learn more technical skills. Specialties: AS/400 query writing. Tree of Life -
Jimmy Rae Sr currently works in the
Tree of Life -
Jimmy Rae Sr specializes in
* Coordinated help desk tickets nationally using MAGIC software, processing approximately 40-50 tickets per week covering NTS AS400, phone system, software configuration issues, queries or printer and RF units. * Configured and setup desktops and laptops locally and nationally with Windows operating systems such as Windows 95, 98, 2000, NT and XP Pro. * Maintained and provided troubleshooting for up to 200 desktop/laptop stations locally and support nationally. * Ordered cell phones nationally * Configured and provided troubleshooting for Teklogix RF units on 9300 and 9500 controllers. * Created and Downloaded queries on AS400 NTS, uploaded into Excel or Access to provide reports per internal/external customers' specific requirements * Processed phone issues at division level on AT&T Definity system. * Performed basic repair on Zebra and HP printers such as replacing print heads, fuser units and print rollers. * Familiar with software such as active directory, Excel, Access, Outlook, Lotus Notes and Monarch. * Used troubleshooting tools such as Remote Desktop, Dameware, GoToMyPC and Avaia AT&T call manager. * Worked with outside vendors to procure supplies and hardware parts for the warehouse and office staff nationally and locally. * Coordinated without phone and electrical contractors for repairs or local projects. * 10+ years customer service, working directly with internal and external customers. I would like to learn more technical skills. Specialties: AS/400 query writing. -
Jimmy Rae Sr speaks the following languages:
No languages available. -
Jimmy Rae Sr has prior experience in the following industries:
Tree of Life , Deutsche Bank -
Jimmy Rae Sr has the following professional experience:
Tree of Life , Deutsche Bank . -
You can view Jimmy Rae Sr’s
LinkedIn profile at LinkedIn URL. -
Jimmy Rae Sr’s work email addresses are
[email protected] . -
Jimmy Rae Sr works at
Tree of Life
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